In case of unsecured bin webbing that is in good condition, who should be notified?

Notifying the ALA/AIC or the OSM is crucial when there is unsecured bin webbing in good condition. These individuals or teams are responsible for ensuring the safety and operational integrity of the aircraft's cargo and luggage management systems. By alerting them, they can properly assess the situation and take necessary actions to secure the bin webbing, preventing potential hazards during flight, such as items shifting or falling during take-off or landing.

In the context of ground operations, the ALA (Airport Load Agent), AIC (Airport Customer Service Agent), or OSM (Operational Service Manager) have the specific roles and responsibilities that encompass management oversight regarding cargo safety and passenger service. Their expertise is required to handle and resolve issues safely and effectively, ensuring compliance with safety regulations and operational protocols.

While the flight crew, ground operations manager, and baggage handlers play important roles in flight safety and efficiency, they may not have the specific responsibility or authority to address an issue related to unsecured webbing in the same direct way as the ALA/AIC or OSM would. Therefore, notifying them is the most appropriate action in this situation.